Privacy Policy
Who We Are:
Charter Media is a brand of Migi Digi Group LLC. Our services on this site are provided by Migi Digi Group LLC.
This Privacy Policy, provided by Charter Media, outlines our practices concerning the collection, use, and disclosure of personally identifiable information obtained from users of our website, located at charter-media.com. By utilizing our Site, you are granting consent to the processing of your information as described in this Privacy Policy, both now and as it may be amended by us in the future. The term “Processing” encompasses activities such as employing cookies on a computer or handling information in various ways, including collecting, storing, deleting, using, combining, and disclosing data, all of which occur in the United States. If you reside outside the US, please be aware that your personally identifiable information will be transferred to the US, where it will be processed and stored in accordance with US privacy standards.
In this Privacy page, we, “our,” and “us” refer to Charter Media, more commonly known as charter-media.com. To access our company’s contact details, kindly refer to this Get in Touch.
Information Collection and Usage
Our primary objectives in collecting personally identifiable information are to offer the products and services available through the Site, communicate with you, and manage registered user accounts, where applicable.
We gather personal information through multiple channels and sources, such as:
• Directly from You: When you request information about our products or subscribe to our email mailing list through our websites.
• Website Interactions: When you use our websites, view our emails, or engage with us via computer or mobile devices (“Sites”), we and our service providers may collect personal information such as IP addresses, browsing history, and other internet activity data.
Information Collected During Registration
To gain access to specific restricted sections of the Site, users may be required to become registered users and provide specific personally identifiable information to Charter Media. This occurs when you sign up for our Service or request to receive communications and information. The information collected may include your IP address, full user name, password, email address, city, time zone, telephone number, and any other information you choose to provide.
Use of Contact Information
The data detailed above on this site serves a range of objectives, which encompass:
• Improving user experiences and delivering personalized content.
• Sending electronic newsletters and facilitating user involvement in polls, surveys, message boards, and forums.
• Generating summarized reports on user demographics and traffic trends for internal and business purposes.
• Complying with applicable laws, legal processes, and ensuring the safety of our users and the public.
Additionally, we may use your contact information to share information about our services and provide related updates. If, at any point, you no longer wish to receive such communications, you can unsubscribe by following the instructions provided.
SMS Communications and Consent
By providing your phone number through our Site and completing an opt-in action, you expressly consent to receive SMS messages from Charter Media. These messages may include both transactional messages, such as updates related to your inquiries, requests, account activity, or interactions with our services, and marketing messages, such as information about services, new features, and general brand updates.
Agreeing to receive text messages — whether transactional or marketing — is not a condition of using our site, submitting a form, or accessing our services.
Message frequency may vary. Standard message and data rates may apply depending on your carrier.
You can opt out of receiving SMS messages at any time by replying “STOP” and request assistance by replying “HELP”.
Log Data
When you visit our Site, our servers automatically record information that your browser sends whenever you access a website, known as “Log Data.” Log Data may include your IP address, browser type, the domain you are visiting from, the web pages you visit, search terms used, and any clicked advertisements. We utilize Log Data to monitor Site and Service usage, as well as for technical administration.
Cookies
We utilize “cookie” technology to enhance user experience and understand usage patterns. Cookies are small data files stored on your device. We may use both session and persistent cookies to improve functionality and analyze usage trends. You may disable cookies through your browser settings if you prefer.
Information Sharing and Disclosure
Email addresses and phone numbers are collected solely for site-related purposes, and we do not share them with third parties or affiliates for their own marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Compliance with Laws
Charter Media may disclose your information when required to comply with legal obligations, enforce our policies, or protect rights, safety, and security.
Security
We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access or disclosure.
Policy Regarding Children
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
Adherence to the Do-Not-Call Registry
Consumers have the right to include their telephone numbers in the National Do Not Call Registry. We maintain internal processes to respect communication preferences and comply with applicable regulations regarding contact limitations.
Opt-Out Policy
Users may choose not to register or receive communications and may opt out of certain interactions. You may request removal from communications at any time by following the provided instructions.
Opt-Out / Opt-In Procedures for Communication
We may market our products and services through email, SMS text messages, or telephone to individuals who have expressly given their consent through our Site’s online forms or opt-in process. These messages may include both transactional messages (updates related to your inquiries, requests, account activity, or interactions with our services) and marketing messages (information about services, new features, and general brand updates). Our members have the option to unsubscribe from receiving these communications at any time. If you wish to have your information removed from our database and stop receiving future communications, please provide your details via email. Email addresses and phone numbers received in opt-out requests will be included in our internal Do-Not-Contact registry within ten days unless we receive further communication from you indicating your desire to continue receiving communications from us.
California Privacy Rights
California residents may request information about data sharing practices and have the right to opt out where applicable.
California “Do Not Track” Law
Our website does not respond to “Do Not Track” signals sent by browsers.
Changes to This Policy
We may update this Privacy Policy periodically. Please review it regularly for any updates.
Your Consent
By providing your contact information, including your phone number and email, you consent to receive communications from us, including SMS messages as described above. You may withdraw your consent at any time.
By using our website, you confirm your agreement with this Privacy Policy and the handling of your information by Charter Media.